Privacy Policy

Redlitmus Communications India Pvt Ltd is a technology solutions company registered in India, with its office at 2nd Floor, 496, D1, Ambedker Street, Sai Baba Colony, Coimbatore — 641025, Tamil Nadu, India. For data submitted through this website, we act as the data fiduciary.

Questions about this policy, or any request relating to your data, should go to [email protected] or +91 90472 24111.

We collect only what you give us and what the site needs to function.

• Enquiry details you submit: name, business name, email address, phone number, the type of project selected and your message.
• Technical data your browser sends automatically: IP address, browser type, device type, referring page and pages visited.
• Where analytics is enabled, aggregated usage data about how pages are used.

• To respond to your enquiry and discuss a possible engagement.
• To prepare proposals, estimates and project documentation you have asked for.
• To keep a record of business correspondence.
• To maintain the security and availability of this website, including rate limiting to prevent abuse.

• We do not sell personal data.
• We do not share enquiry data with third parties for their own marketing.
• We do not add enquirers to marketing lists without a separate, explicit opt-in.
• We do not use enquiry content to train machine learning models.

We use third parties to host this website, deliver email and, where enabled, provide analytics and maps. These providers process data on our instructions under their own terms, and only to the extent needed to deliver their service. A current list is available on request.

Enquiries that do not lead to an engagement are retained for up to 24 months so that we have context if you contact us again, then deleted. Records relating to an engagement are retained for as long as the contract requires and for the period afterwards required by tax and company law.

• Data is transmitted over encrypted connections (HTTPS).
• Access to enquiry data is restricted to staff who need it.
• Credentials and API keys are held in a secret manager, never in source code.
• Access to systems holding personal data is logged.

You may ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or withdraw consent you have given. Write to [email protected] and we will respond within the period required by applicable law.

This website is intended for business use and is not directed at children. We do not knowingly collect data from children.

If this policy changes materially we will update the effective date at the top of this page. Continued use of the site after a change indicates acceptance of the updated policy.