Tracking requests by phone and email
Customer service spends the day on status enquiries the system already knows the answer to.
Industries · Logistics
Logistics is an information business as much as a movement business: the customer's experience is defined by whether they knew where the consignment was.
We build the tracking, notification and integration layer that answers that question automatically, and the workflows that keep dispatch moving.
In short
For logistics and delivery operators, Redlitmus builds shipment tracking portals, dispatch and route workflows, automated customer notifications at every delivery stage, proof-of-delivery capture on mobile, and integrations between courier, warehouse and client systems.
Logistics
Customer service spends the day on status enquiries the system already knows the answer to.
Consignment data arrives as spreadsheets and is re-keyed into the operations system.
Signed sheets are collected days later, delaying invoicing and disputes.
Delays and failed deliveries surface when the customer complains, not when they happen.
Logistics
Logistics · what we buildYes. We build a documented, authenticated API alongside the tracking portal so client systems can query status directly.
Delivery capture can be designed to queue on the device and sync when connectivity returns, so field staff are not blocked in low-signal areas.
We will map how the work runs today and show you which part is a systems problem — and which part is not. Dispatch workflows, tracking, delivery notifications and system integration.
[email protected]
Phone+91 90472 24111
Coimbatore, Tamil Nadu, India
Remote projects available
